| 201101933 | Paragon Housing Association Ltd | policy/administration | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201101964 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 | 
          
                                                                                        | 201102068 | Scottish Prison Service | accuracy of Prisoner Record | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201102164 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201102374 | Western Isles NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201102718 | Scottish Ambulance Service | policy/administration | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201102763 | Dalmuir Park Housing Association Ltd | claim | Not upheld, recommendations | April 2012 | 
          
                                                                                        | 201102800 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 | 
          
                                                                                        | 201102839 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | April 2012 | 
          
                                                                                        | 201102853 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | April 2012 |