Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305252 | Business Stream | policy/administration | Not upheld, no recommendations | August 2014 |
| 201305253 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | August 2014 |
| 201305336 | The City of Edinburgh Council | housing statutory repair notices, haa areas and demolition orders | Not upheld, no recommendations | August 2014 |
| 201305451 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201305761 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201305849 | Scottish Prison Service | supplies of books, newspapers, etc | Some upheld, recommendations | August 2014 |
| 201306028 | Thenue Housing | right to buy | Not upheld, no recommendations | August 2014 |
| 201306050 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | August 2014 |
| 201306093 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201306095 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2014 |