| 201300775           | 
                                                                                        Scottish Water           | 
                                                                                        damage caused / compensation           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300812           | 
                                                                                        Lothian NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300814           | 
                                                                                        Midlothian Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300849           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300968           | 
                                                                                        Scottish Prison Service           | 
                                                                                        education           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201104832           | 
                                                                                        Scottish Water           | 
                                                                                        sewer flooding - internal           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201200133           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201200574           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201200808           | 
                                                                                        Police Investigations and Review Commissioner           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201200872           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2013           |