| 201104671 | West Lothian Council | noise pollution | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201104875 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201105086 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201105480 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | No decision reached | February 2013 | 
          
                                                                                        | 201200035 | Lothian NHS Board - Acute Division | complaints handling | Not upheld, action taken by body to remedy, recommendations | February 2013 | 
          
                                                                                        | 201200041 | Business Stream Ltd | leakage | Not upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201200302 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201200449 | Lanarkshire NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201200538 | North Ayrshire Council | estate management; open space and environment work | Not upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201200590 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |