| 201105517 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200242 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200254 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200265 | Scottish Water | complaints handling | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200315 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200322 | Fife Council | rights of way and public footpaths | Some upheld, action taken by body to remedy, no recommendations | November 2012 | 
          
                                                                                        | 201200357 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200369 | A Medical Practice in the Tayside NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | November 2012 | 
          
                                                                                        | 201200455 | Fife Council | parking | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200506 | Business Stream Ltd | leakage | Not upheld, no recommendations | November 2012 |