| 201811033           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900072           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900179           | 
                                                                                        South Ayrshire Council           | 
                                                                                        child services and family support           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900588           | 
                                                                                        Bridgewater Housing Association Ltd           | 
                                                                                        aids and adaptations           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900600           | 
                                                                                        Argyll and Bute Health and Social Care Partnership           | 
                                                                                        care in the community           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900624           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900641           | 
                                                                                        West Lothian Council           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900702           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900771           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201900773           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           |