Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704505 | A Dentist in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2018 |
| 201704777 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704878 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201704893 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201705195 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706088 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706254 | University of Glasgow | academic appeal / exam results / degree classification | Upheld, recommendations | April 2018 |
| 201706604 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201706906 | Fife Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | April 2018 |
| 201507619 | University of Edinburgh | student discipline | Not upheld, no recommendations | March 2018 |