Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606978 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | November 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201607228 | Fife Council | anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607452 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, recommendations | November 2017 |
| 201607796 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2017 |
| 201607852 | Queens Cross Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | continuing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |