Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403651 | Scottish Prison Service | home detention | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201403673 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |
| 201403815 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403945 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, recommendations | February 2015 |
| 201403994 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2015 |
| 201404039 | A Council | policy/administration | Some upheld, no recommendations | February 2015 |
| 201404053 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201404172 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2015 |
| 201404281 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |