Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305954 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201306170 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201306184 | West Dunbartonshire Council | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201400045 | Kingdom Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201400205 | Eildon Housing Association Ltd | policy/administration | Not upheld, no recommendations | January 2015 |
| 201400350 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201400518 | A Council | primary school | Some upheld, recommendations | January 2015 |
| 201400638 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201400666 | Borders NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | January 2015 |
| 201400711 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | January 2015 |