Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401716 | Crofting Commission | handling of application | October 2014 | |
| 201401728 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2014 |
| 201401734 | Fife Council | estate management, open space & environment work | Upheld, recommendations | October 2014 |
| 201401752 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401799 | A Council | primary school | Not upheld, no recommendations | October 2014 |
| 201401819 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401863 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | October 2014 |
| 201402677 | Scottish Prison Service | legal correspondence | October 2014 | |
| 201200613 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2014 |
| 201202973 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |