| 201203350           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203403           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203475           | 
                                                                                        Dundee City Council           | 
                                                                                        sheltered housing and community care           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203551           | 
                                                                                        Scottish Prison Service           | 
                                                                                        earnings           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203674           | 
                                                                                        A Council           | 
                                                                                        primary school           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203677           | 
                                                                                        Fife Council           | 
                                                                                        parking           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203731           | 
                                                                                        Scottish Prison Service           | 
                                                                                        disciplinary charges - orderly room proceedings           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201203928           | 
                                                                                        River Clyde Homes           | 
                                                                                        improvements and renovation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201204249           | 
                                                                                        Scottish Prison Service           | 
                                                                                        non-legal correspondence           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201204517           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        July 2013           |