| 201201457 | A Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 | 
          
                                                                                        | 201201466 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 | 
          
                                                                                        | 201201554 | Scottish Water | damage caused / compensation | Upheld, recommendations | January 2013 | 
          
                                                                                        | 201201613 | A Practice in the Lanarkshire NHS Board area | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201201680 | Orkney Islands Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, no recommendations | January 2013 | 
          
                                                                                        | 201201812 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | January 2013 | 
          
                                                                                        | 201201818 | Lothian NHS Board | clinical treatment/diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 | 
          
                                                                                        | 201201889 | Glasgow City Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2013 | 
          
                                                                                        | 201201976 | University of St Andrews | plagiarism and intellectual property | Not upheld, recommendations | January 2013 | 
          
                                                                                        | 201202013 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | January 2013 |