Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001260 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 202002295 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 202002316 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202004021 | Glasgow City Health and Social Care Partnership | Kinship care | Upheld, recommendations | May 2021 |
| 201707729 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 201804582 | Grampian NHS Board | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2021 |
| 201804898 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201805660 | Castle Rock Edinvar Housing Association | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2021 |
| 201806793 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |