Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907500 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201908128 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201908410 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 201908492 | Shetland Islands Council | Assessments / self-directed support | Not upheld, no recommendations | March 2021 |
| 201908832 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201911174 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 202001157 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 202003555 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201702572 | North Ayrshire Health and Social Care Partnership | policy / administration | Not upheld, no recommendations | February 2021 |
| 201802643 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |