Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808763 | Scottish Prison Service | behaviour related programmes (including access to) | Not duly made or withdrawn, no recommendations | June 2020 |
| 201808795 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201809025 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201809026 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201809137 | North Lanarkshire Health and Social Care Partnership | care in the community | Some upheld, recommendations | June 2020 |
| 201809148 | Inverclyde Health and Social Care Partnership | care in the community | Some upheld, recommendations | June 2020 |
| 201809208 | Lothian NHS Board - Acute Division | nurses / nursing care | Upheld, recommendations | June 2020 |
| 201809210 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201809351 | Dumfries and Galloway NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2020 |
| 201809363 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | June 2020 |