Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803008 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201803178 | South Ayrshire Health and Social Care Partnership | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201803475 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201803526 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201803899 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2020 |
| 201804026 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |
| 201804579 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201804797 | Edinburgh College | staff conduct | Not upheld, no recommendations | March 2020 |
| 201804856 | Argyll and Bute Health and Social Care Partnership | appliances / equipment / premises | Some upheld, no recommendations | March 2020 |