Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601265 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201601310 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601424 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601426 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601500 | Scottish Prison Service | religious books, items and practices | Not upheld, no recommendations | December 2016 |
| 201601679 | University of Stirling | accommodation | Not upheld, no recommendations | December 2016 |
| 201601893 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201602508 | The City of Edinburgh Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | December 2016 |
| 201603255 | Scottish Prison Service | earnings | Not upheld, no recommendations | December 2016 |
| 201603321 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | December 2016 |