Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600389 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2016 |
| 201600464 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2016 |
| 201600674 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201600712 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | November 2016 |
| 201600743 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | November 2016 |
| 201600937 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |
| 201602009 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | November 2016 |
| 201602299 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201602309 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |
| 201602314 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |