Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507965 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201507975 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | October 2016 |
| 201508025 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2016 |
| 201508080 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | October 2016 |
| 201508084 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, no recommendations | October 2016 |
| 201508088 | Care Inspectorate | complaints handling | Upheld, recommendations | October 2016 |
| 201508104 | Grampian NHS Board | record-keeping | Some upheld, no recommendations | October 2016 |
| 201508144 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2016 |
| 201508159 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | October 2016 |
| 201508205 | A Housing Association | aids and adaptations | Upheld, recommendations | October 2016 |