Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507580 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2016 |
| 201507597 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201507607 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2016 |
| 201507625 | Parkhead Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2016 |
| 201507646 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507680 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2016 |
| 201507724 | East Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2016 |
| 201507730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2016 |
| 201507751 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507826 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |