Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508021 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508051 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508090 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508106 | City of Glasgow College | policy/administration | Not upheld, no recommendations | September 2016 |
| 201508113 | Scottish Prison Service | complaints handling | Some upheld, recommendations | September 2016 |
| 201508145 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508185 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508194 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508197 | Clackmannanshire Council | policy/administration | Not upheld, recommendations | September 2016 |