Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508200 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508204 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508353 | Police Investigations & Review Commissioner | complaints handling | Not upheld, no recommendations | September 2016 |
| 201508362 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508385 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508465 | Aberdeenshire Council | primary school | Upheld, recommendations | September 2016 |
| 201508552 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508628 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2016 |
| 201508660 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Upheld, recommendations | September 2016 |
| 201508670 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |