Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508687 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508723 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508751 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508769 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508817 | University of the West of Scotland | policy/administration | Some upheld, recommendations | September 2016 |
| 201508820 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2016 |
| 201508821 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201508831 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201508883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |