Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507849 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201507865 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507868 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201507874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, recommendations | August 2016 |
| 201507957 | Scottish Social Services Council | delay | Upheld, recommendations | August 2016 |
| 201507967 | Glasgow City Council | local housing allowance and council tax benefit | Upheld, recommendations | August 2016 |
| 201507985 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507991 | North East Scotland College | admissions | Some upheld, recommendations | August 2016 |
| 201508012 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508022 | A Dental Practice in the Lothian NHS Board area | complaints handling | Not upheld, no recommendations | August 2016 |