Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508035 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, no recommendations | August 2016 |
| 201508066 | Scottish Social Services Council | delay | Upheld, recommendations | August 2016 |
| 201508112 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508150 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2016 |
| 201508164 | East Dunbartonshire Council | nursery and pre-school | Upheld, recommendations | August 2016 |
| 201508165 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201508208 | Business Stream | incorrect billing | Some upheld, recommendations | August 2016 |
| 201508239 | Business Stream | incorrect billing | Not duly made or withdrawn, no recommendations | August 2016 |
| 201508260 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508268 | Edinburgh College | communication staff attitude dignity and confidentiality | Some upheld, no recommendations | August 2016 |