Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508320 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508325 | A Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | August 2016 |
| 201508439 | Inverclyde Council | complaints handling (including appeals procedures) | Upheld, recommendations | August 2016 |
| 201508506 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508516 | Business Stream | meter size | Upheld, recommendations | August 2016 |
| 201508524 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Some upheld, recommendations | August 2016 |
| 201508549 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Some upheld, recommendations | August 2016 |
| 201508565 | Loch Lomond and The Trossachs National Park Authority | policy/administration | Not upheld, no recommendations | August 2016 |
| 201508575 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201508613 | Fife Council | policy/administration | Not upheld, no recommendations | August 2016 |