Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508515 | Business Stream | policy/administration | Resolved, no recommendations | July 2016 |
| 201508522 | Edinburgh Napier University | policy/administration | Not upheld, no recommendations | July 2016 |
| 201508537 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508551 | Greater Glasgow and Clyde NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | July 2016 |
| 201508555 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201508559 | A Council | child services and family support | Not upheld, no recommendations | July 2016 |
| 201508582 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508583 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508605 | Blairtummock Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508651 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |