Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502781 | Scottish Prison Service | personal property | Upheld, recommendations | June 2016 |
| 201502987 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201503032 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201507445 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507457 | Business Stream | incorrect billing | Not upheld, no recommendations | June 2016 |
| 201507463 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507465 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201507514 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201507530 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |