Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507758 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | June 2016 |
| 201507776 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201507827 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507833 | A Medical Practice in the Lothian NHS Board area | policy / administration | Not upheld, no recommendations | June 2016 |
| 201507940 | East Kilbride and District Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2016 |
| 201507950 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2016 |
| 201507981 | Lanarkshire NHS Board | continuing care | Not duly made or withdrawn, no recommendations | June 2016 |
| 201507996 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508000 | West Lothian Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | June 2016 |
| 201508011 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |