Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508472 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508476 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508498 | Argyll and Bute Council | communication staff attitude and confidentiality | Not upheld, no recommendations | June 2016 |
| 201508513 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | June 2016 |
| 201508567 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508665 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508702 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508735 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not duly made or withdrawn, no recommendations | June 2016 |
| 201508758 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508900 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |