Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407287 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201407490 | Ayrshire College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | May 2016 |
| 201407589 | University of Edinburgh | policy/administration | Some upheld, recommendations | May 2016 |
| 201407697 | Argyll Community Housing Association | repairs and maintenance | Upheld, recommendations | May 2016 |
| 201407749 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2016 |
| 201407889 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201407891 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500033 | Scottish Prison Service | policy/administration | Not duly made or withdrawn, no recommendations | May 2016 |
| 201500037 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201500190 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |