Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501861 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201501920 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201501942 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201502012 | Glasgow City Council | improvements and renovation | Not upheld, no recommendations | May 2016 |
| 201502155 | Leisure and Culture Dundee | hall letting, indoor facilities, libraries, museums etc | Some upheld, recommendations | May 2016 |
| 201502220 | Fife College | policy/administration | Not upheld, no recommendations | May 2016 |
| 201502324 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502359 | The City of Edinburgh Council | statutory notices | Upheld, no recommendations | May 2016 |
| 201502380 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502424 | The City of Edinburgh Council | council tax | Not duly made or withdrawn, no recommendations | May 2016 |