Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201504847 | A Medical Practice in the Tayside NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201504898 | Glasgow City Council | council tax | Upheld, recommendations | May 2016 |
| 201504921 | Aberdeen City Council | claims for damage, injury, loss | Upheld, recommendations | May 2016 |
| 201505033 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | May 2016 |
| 201505278 | Scottish Qualifications Authority | handling of application | Not upheld, no recommendations | May 2016 |
| 201505304 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Resolved, no recommendations | May 2016 |
| 201505426 | Lothian NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |