Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201505989 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201506127 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201306042 | North Lanarkshire Council | complaints handling | Upheld, recommendations | March 2016 |
| 201401890 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404357 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404546 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201404550 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | March 2016 |