Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404803 | Shetland Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2016 |
| 201405118 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201405563 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | March 2016 |
| 201405636 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201405656 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2016 |
| 201405676 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | March 2016 |
| 201405800 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201406197 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | March 2016 |
| 201406403 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201406830 | Borders NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | March 2016 |