Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407131 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407185 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407224 | Business Stream | charging method / calculation | Upheld, recommendations | March 2016 |
| 201407466 | Scottish Prison Service | progression | Not upheld, no recommendations | March 2016 |
| 201407734 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2016 |
| 201407811 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201500063 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201500117 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | March 2016 |
| 201500312 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2016 |
| 201500366 | Business Stream | meter reading | Resolved, no recommendations | March 2016 |