Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405116 | University of Strathclyde | complaints handling | Not upheld, recommendations | February 2016 |
| 201405382 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405725 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201405728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | February 2016 |
| 201405825 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201405859 | Aberdeen City Council | secondary school | Some upheld, recommendations | February 2016 |
| 201405861 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201405881 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | February 2016 |
| 201405973 | Scottish Natural Heritage | policy/administration | Some upheld, no recommendations | February 2016 |