Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406036 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201406227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | February 2016 |
| 201406308 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201406355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | February 2016 |
| 201406428 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | February 2016 |
| 201406475 | Commissioner for Ethical Standards in Public Life in Scotland | complaints handling | Not upheld, no recommendations | February 2016 |
| 201406499 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201406716 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201407111 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2016 |
| 201407227 | Berwickshire Housing Association Ltd | terminations of tenancy | Some upheld, recommendations | February 2016 |