Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407237 | Fife Council | policy/administration | Some upheld, recommendations | February 2016 |
| 201407809 | Edinburgh College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | February 2016 |
| 201500443 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201500520 | University of Edinburgh | academic appeal/exam results/degree classification | Some upheld, recommendations | February 2016 |
| 201500916 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201500934 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201500983 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501345 | Fife Council | complaints handling | Upheld, recommendations | February 2016 |
| 201501358 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501377 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2016 |