Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202705 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201004585 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | November 2012 |
| 201100945 | Midlothian Council | handling of application (complaints by applicants) | Not upheld, no recommendations | November 2012 |
| 201101107 | Fife Council | policy/administration | Some upheld, recommendations | November 2012 |
| 201101410 | Western Isles NHS Board | continuing care | Upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201101552 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201101671 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2012 |
| 201102132 | Scottish Water | other | Upheld, recommendations | November 2012 |
| 201102212 | Business Stream Ltd | meter reading | Not upheld, no recommendations | November 2012 |
| 201102319 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |