Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102397 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | November 2012 |
| 201102465 | The Highland Council | policy/administration | Not upheld, no recommendations | November 2012 |
| 201102965 | Aberdeenshire Council | sheltered housing and community care | Not upheld, no recommendations | November 2012 |
| 201103056 | Aberdeenshire Council | estate management, open space & environment work | Not upheld, no recommendations | November 2012 |
| 201103142 | Hebridean Housing Partnership Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | November 2012 |
| 201103423 | Scottish Prison Service | personal property | Upheld, action taken by body to remedy, recommendations | November 2012 |
| 201103490 | The City of Edinburgh Council | policy/administration | Not upheld, recommendations | November 2012 |
| 201103618 | Fife Council | complaints handling | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103642 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201103666 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | November 2012 |