Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104651 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104677 | A Medical Practice in the Highland NHS Board area | policy/administration | Some upheld, recommendations | November 2012 |
| 201104872 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104874 | Scottish Borders Council | handling of application (complaints by opponents) | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104889 | Business Stream Ltd | communication / consultation | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104975 | South Ayrshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2012 |
| 201104984 | Tayside NHS Board | policy/administration | Not upheld, no recommendations | November 2012 |
| 201105084 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201105207 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2012 |
| 201105262 | Business Stream Ltd | incorrect billing | Upheld, recommendations | November 2012 |