Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100873 | Fife Council | parking | Not upheld, no recommendations | October 2012 |
| 201100925 | Aberdeenshire Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, recommendations | October 2012 |
| 201100997 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | October 2012 |
| 201101281 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | October 2012 |
| 201101370 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | October 2012 |
| 201101699 | Melville Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2012 |
| 201101721 | The Highland Council | policy/administration | Some upheld, recommendations | October 2012 |
| 201102025 | East Renfrewshire Council | policy/administration | Not upheld, no recommendations | October 2012 |
| 201102226 | A Medical Practice in the Highland NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | October 2012 |
| 201102499 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | October 2012 |