Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103843 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201103955 | A Dental Practice in the Ayrshire and Arran NHS Board area | complaints handling | Upheld, recommendations | October 2012 |
| 201104029 | Fife Council | policy/administration | Upheld, action taken by body to remedy, recommendations | October 2012 |
| 201104127 | Scottish Water | complaints handling | Upheld, recommendations | October 2012 |
| 201104145 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | October 2012 |
| 201104344 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | October 2012 |
| 201104351 | Orkney Housing Association Ltd | shared ownership | Upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104353 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201104364 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104437 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |