Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200899 | Glasgow Housing Association Ltd | neighbour problems | Not upheld, no recommendations | October 2012 |
| 201200934 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2012 |
| 201200971 | The City of Edinburgh Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201201004 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2012 |
| 201201036 | Atrium Homes | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2012 |
| 201201083 | Cairn Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2012 |
| 201201252 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2012 |
| 201201411 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201201421 | Scottish Prison Service | regime and operation of prison | Not upheld, no recommendations | October 2012 |
| 201105352 | A Medical Practice in the Borders NHS Board area | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | October 2012 |