Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103179 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis; record-keeping | Some upheld, recommendations | September 2012 |
| 201103217 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103218 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists; complaints handling | Some upheld, action taken by body to remedy, recommendations | September 2012 |
| 201103311 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | September 2012 |
| 201103320 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, recommendations | September 2012 |
| 201103335 | South Ayrshire Council | handling of application (complaints by applicants) | Not upheld, no recommendations | September 2012 |
| 201103386 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103435 | Scottish Water | sewer flooding - affecting water courses | No decision reached | September 2012 |
| 201103475 | Dumfries and Galloway Council | acquisition by authorities, home loss, disturbance, compulsory purchase and repurchase | Not upheld, no recommendations | September 2012 |