Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103924 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201103954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103983 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201103991 | The Robert Gordon University | accommodation | No decision reached | September 2012 |
| 201104019 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201104041 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201104065 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201104108 | Glasgow City Council | policy / administration; planning permission | Not upheld, no recommendations | September 2012 |
| 201104124 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201104645 | Caledonia Housing Association | improvements and alterations; complaints handling | Some upheld, recommendations | September 2012 |