Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004828 | West Lothian Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | August 2012 |
| 201004951 | Fife NHS Board | hygiene, cleanliness and infection control | Not upheld, recommendations | August 2012 |
| 201005054 | Perth and Kinross Council | policy/administration | Upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201005308 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | August 2012 |
| 201100659 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201100830 | Fife Council | homeless person issues | Not upheld, recommendations | August 2012 |
| 201100872 | Albyn Housing Society Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | August 2012 |
| 201100965 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201101198 | South Lanarkshire Council | policy/administration | Some upheld, recommendations | August 2012 |
| 201101206 | Lochaber Housing Association Ltd | improvements and alterations | Some upheld, no recommendations | August 2012 |