Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102803 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2012 |
| 201102885 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201102957 | Scottish Water | water pressure - low | Upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201103091 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103170 | Perth and Kinross Council | finance - housing benefit and council tax benefit | Upheld, action taken by body to remedy, recommendations | August 2012 |
| 201103205 | Comhairle nan Eilean Siar | school transport | Not upheld, recommendations | August 2012 |
| 201103214 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201103393 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103416 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | August 2012 |
| 201103439 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |